AIRLINE LOUNGES

PEACE AND QUIET TO WORK OR RELAX

Need a quiet place to rest or catch up on work? Your airline might have an exclusive lounge facility for you.

dnata Lounge

Tel: +65 6546 4976
Location: Level 3, Departure Transit Hall

Emirates Lounge

Tel: +65 6543 3501 / +65 6543 3503 (After operating hours)
Location: Level 3, Departure Transit Hall

Qantas Singapore Lounge

Tel: +65 6543 8113 / +65 6543 8114
Location: Level 3, Departure Transit Hall

British Airways Lounge

Tel: +65 6214 4195
Location: Level 3, Departure Transit Hall

SATS Premier Lounge

Tel: +65 6541 8500
Location: Level 3, Departure Transit Hall

SATS Special Service Lounge

Tel: +65 6541 8576
Location: Level 3, Departure Transit Hall

Thai Airways Royal Orchid Lounge

Tel: +65 6542 2874
Location: Level 3, Departure Transit Hall

SilverKris Lounge

Tel:+65 6223 8888 (SIA 24 hours Contact Centre)
Location: Level 3, Departure Transit Hall

KrisFlyer Gold Lounge

Tel:+65 6223 8888 (SIA 24 hours Contact Centre)
Location: Level 3, Departure Transit Hall

SATS Premier Lounge

Tel: +65 6541 8885
Location: Level 3, Departure Transit Hall

SATS Special Service Lounge

Tel: +65  6541 8982
Location: Level 2, Departure Transit Hall

DBS Asia Treasures Lounge

Tel: +65 6543 3473
Location: Level 3, Departure Transit Hall

SilverKris Lounge

Tel: +65 6223 8888 (SIA 24 hours Contact Centre)
Location: Level 3, Departure Transit Hall

KrisFlyer Gold Lounge

Tel: +65 6223 8888 (SIA 24 hours Contact Centre)
Location: Level 3, Departure Transit Hall

SATS Premier Lounge

Tel: +65 6541 1280
Location: Level 3, Departure Transit Hall

SATS Special Service Lounge

Tel: +65 6541 1259
Location: Level 2, Departure Transit Hall

DBS Asia Treasures Lounge

Tel: +65 6543 3472 / +65 6543 3473
Location: Level 3, Departure Transit Hall

Blossom –
SATS & Plaza
Premium Lounge

For walk-in passengers, please refer to prevailing rates. (Please note that massage services are temporarily unavailable.)

Tel: +65 6581 3073
Location: Level 2M, Departure Transit Hall

Cathay Pacific Lounge

Location: Level 2M, Departure Transit Hall

 

ART ACTIVITIES

CREATE YOUR OWN CHANGI SOUVENIR 

Create your own woodblock prints inspired by Singapore’s culture and Changi Airport, and take home this personalised memento!

Note: while paper disposed in the bins near these stations will be recycled, users are encouraged to be considerate while using this facility. Crayons provided at the stations are sponsored by Crayola LLC.

T1

Public

Level 3 (near the Viewing Mall)

T2

Transit

Level 2, Departure Hall South (next to the Orchid Garden)

T3

Public

Basement 2 (next to the Fountain area)

T3

Transit

Level 2, Departure Hall North (outside gate holdroom B1-B4)

BABY CARE ROOMS

THE BEST CARE FOR YOUR BABY

At our Baby Care Rooms, you can attend to your little ones in comfort and privacy. Each room comes equipped with hot water dispensers for your convenience.

Public

  • Level 1, Arrival Hall West

Transit

  • Level 2, Departure Hall East (near gate holdroom D36)
  • Level 2, Departure Hall West (near gate holdroom C24)
  • Level 2, Departure Hall West (near Kaboom shop)

Public

  • Level 2, Departure Hall Central (near Check-in Row 7)

Transit

  • Level 2, Departure Transit Hall North (near gate holdroom E1)
  • Level 2, Departure Transit Hall North (near gate holdroom E24)
  • Level 2, Departure Transit Hall North Pier (near gate holdroom E6)
  • Level 2, Departure Transit Halll South (near gate holdroom F52)
  • Level 2, DDeparture Transit Hall South Pier (near gate holdroom F32)

Public

  • Arrival Hall Central
  • Level 2, Departure Check-in Hall Central (near Check-in Row 6)
  • Level 2, Departure Immigration Central (both sides)
  • Level 2, Departure Check-in Hall North

Transit

Level 1, Departure Transit Hall South

  • Inside bus gates A6–A8

Level 2, Departure Transit Hall North

  • Next to gate holdrooms B1–B4
  • Inside gate holdrooms B1–B4

Level 2, Depature Transit Hall North Pier 

  • Next to gate holdroom B9

Level 2, Departure Transit Hall South

  • Next to gate holdrooms A1–A8
  • Inside gate holdrooms A1–A8 and A16–A20
  • Outside gate holdrooms A16–A20

Level 2, Departure Transit Hall South Pier

  • Next to gate holdroom A21

Public

  • Level 1, Arrival Hall North
  • Level 1, Arrival Hall South
  • Level 2, Departure Hall South
  • Level 2, Departure Transit Hall (Central)
  • Level 2M, Departure Hall

Transit

  • Level 1, Baggage Claim Hall 
  • Level 1, Arrival Immigration
  • Level 1, Bus Station
  • Level 2, Departure Transit Hall North, near Gates 4, 7 and 10, and Peranakan Zone
  • Level 2, Departure Transit Hall North Pier, near Gate 16
  • Level 2M, Departure Transit 

Level B2 – 4

CASH MACHINES (ATMS)

BANKING AT YOUR CONVENIENCE

For your convenience, Cash Machines (ATMs) of many different banks are available all around the airport.

CHANGI LOUNGE

Located within Jewel Changi Airport, the Changi Lounge provides an exclusive and comfortable environment where you can rest and relax – with Jewel’s range of exciting attractions and lifestyle offerings right at the doorstep for your exploration.

In between your travel plans, enjoy free flow of refreshments, internet connectivity and even business facilities at the Changi Lounge. There are also shower and napping amenities, for those seek to be rejuvenated before the next leg of their journey.

This lounge also serves intermodal transfer passengers arriving in Changi, who are transferring onward to cruises or ferries from maritime terminals in Singapore.

To find out more or make a reservation, please call +65 6513 8743 or send the following details to reservations.changilounge@changiairport.com

  • Full Name
  • Contact
  • Day and estimated time of arrival
  • Type of service required

Jewel

#01-304

Opening hours:
24 Hours

+65 6513 8743

CHARGING POINTS

POWER UP WHEREVER YOU ARE

With charging ports and universal power sockets across the airport, your mobile devices will never be low on power. Look out for the charging points at the Arrival and Departure Halls, to give your device a little boost. They are also located beside the seating area, in every gate holdroom, business lounge and more across all 4 Terminals.

Terminal 1
  • Level 2, Departure Check-in Hall (near the Information Counter between Check-in rows 8 and 9)
Terminal 2
  • Departure Check-in Hall (between check-in rows 6 and 7)
  • Arrival Hall (near the Information Counter between belts 34 and 35)

Terminal 3

  • Departure Check-in Hall (near the Information Counter between check-in rows 5 and 6)
  • Arrival Hall (near the Information Counter between belts 44 and 45)

Terminal 4

  • Located within the seating area in Departure and Arrival Hall

Across all 4 Terminals, they are located beside the seating area, in every gate holdroom, business lounge, etc.

CLINICS & PHARMACIES

GETTING MEDICAL ASSISTANCE

If you feel unwell or require medical assistance while at Changi Airport, you can visit the following clinics and pharmacies to seek treatment or get medicine for a speedy recovery.

Clinics

  • Raffles Medical Group (Terminals 1–4)

In case of emergency, you can contact the Raffles Medical Group Emergency Hotline at +65 6543 2223.

Pharmacies

  • Guardian (Terminals 1 and 2)
  • Watsons (Terminals 3, 4 and Jewel)
  • Airport Pharmacy (Terminal 4)
ENTERTAINMENT DECK

LEVEL UP TO MORE FUN

With game and movie offerings, the Entertainment Deck is the place to keep yourself occupied while waiting for your connecting flight.

Movie Theatres

Movie buffs can enjoy complimentary movie screenings at the 24-hour movie theatres.

Opening hours: 24 hours, daily

Xbox Kinect

This gaming experience is based on body movements and voice-activation. With a wide game selection, you can take take on friends at tennis, bowling, soccer, wake racing, target shooting and climbing. Get moving with family and friends for a good workout!

Opening hours: 6:00 AM–11:59 PM, daily

Arcade Machines, PlayStations and Computer Games

Experience fun and nostalgic gaming moments all over again with retro arcade machines, PlayStations and computer games.

Opening hours: 6:00 AM–11:59 PM, daily

T2

Transit

Level 3, Departure Transit Hall (next to Sunflower Garden)

FAMILY ZONE

FUN AND RELAXATION FOR THE WHOLE FAMILY

Family bonding time is more fun at this dedicated space for families. Parents can attend to infants easily at the diaper-changing rooms and nursing rooms provided, while the playground and cartoons keep young ones entertained.

T2

Transit

Level 2, Departure Transit Hall (next to Boost Juice Bars)

FREE-TO-USE REST AREAS

PUT YOUR FEET UP AND RELAX

Take a quick nap or just relax in comfortable, free-to-use snooze lounges located at the following areas:

Terminal 1

  • Snooze Lounge, Level 3, Departure Transit Hall East

Terminal 2

  • Sanctuary Lounge, Departure Transit Hall North Pier (opposite E5) 
  • Oasis Lounge, Departure Transit Hall North Pier (opposite E11) 

Terminal 3

  • Snooze Lounge, Mezzanine, Departure Transit Hall North (near to Singapore Food Street)

Terminal 4

  • Snooze Lounge, Level 2M, Departure Transit Hall
 
GST REFUND

GST Refund

When you buy goods in Singapore, you are required to pay GST on your purchases if the retailer is registered for GST.

The Tourist Refund Scheme (TRS) allows you to claim a refund of the GST that you paid on goods purchased from the participating retailers if they are brought out of Singapore via Changi International Airport or Seletar Airport, subject to the criteria and conditions of the scheme.

INTERNET CONNECTION

STAY CONNECTED IN CHANGI

With many Internet stations available across all terminals and complimentary  WiFi@Changi, it’s easy to stay connected.

Internet stations

Need to check your email? Just head to one of the 100 Internet stations across all terminals. View our airport maps to find out where each station is located, and how to get there.

WiFi@Changi

Enjoy free WiFi in both the public and transit areas of Changi Airport with #WiFi@Changi. Simply follow the steps below to start surfing:

  1. Select #WiFi@Changi.
  2. Launch your Internet browser (e.g., Safari, Chrome, Firefox Internet Explorer) and key in a valid website address to access the login page.
  3. Next, click on the WiFi logo and enjoy your 3 hours of free WiFi
LOCAL SIM CARD PURCHASE

CONNECT LIKE A LOCAL

Stay connected with pre-paid SIM cards available for pick up at all Money Changers and the following locations:

Terminal 1

  • Changi Recommends
  • 7-Eleven
  • StarHub

Terminal 2

  • Changi Recommends
  • 7-Eleven
  • Cheers
  • StarHub
  • Travellers

Terminal 3

  • Changi Recommends
  • Cheers
  • StarHub (L1)
  • StarHub (B2)
  • Travellers

Terminal 4

  • Changi Recommends
  • Cheers
  • StarHub

Changi Recommends booths, located at the Arrival Halls of all terminals, also offer Singtel Prepaid Cards for roaming and data plans. 

LOST & FOUND

RECOVER YOUR MISPLACED ITEMS

Items misplaced/ lost onboard the aircraft

For all baggage-related enquiries or items left onboard aircraft, please proceed to the Lost and Found counter at the Baggage Claim Area for assistance. You can also contact the handling agent representing the airline you travelled with.